duke progress report power outage

To report a power outage to Duke Energy, you can call 1-800-769-3766. 'ESPAÑOL' : 'ENGLISH' }}, We are unable to match the address entered, Hi, looks like you have JavaScript turned off or cookies disabled. Be Nice. Texting OUT to 57801 (standard text and data charges may apply). This is what they do. It's easy to communicate with us by text. Duke Energy’s restoration process focuses on a method that will return power to the greatest number of customers as safely, quickly and efficiently as possible. She said fallen trees are the number one cause of outages in the Carolinas and that will be a concern Thursday. “Trees are part of the natural beauty of the areas in which we live, but fallen trees and tree limbs are also a leading cause of outages,” said Brooks. All rights reserved. that is degrading to another person. racist or sexually-oriented language. This is a free service that Duke Energy is offering to keep you informed during outages. Duke Energy: 1-800-POWERON, 1-800-769-3766 Customers may also report an outage or view current outages online Duke Energy Progress: 1-800-419-6356 NC Electrical Cooperatives: 1 … We are unable to match the address entered. This is when they’re at their best,” said the Duke Energy representative. Duke Energy's app makes it easy to report an outage and review your information. All rights reserved. Just after 10 p.m., we got a look at the county-by-county customer outage numbers from Duke Energy: Upstate of SC: Duke Energy said damage assessment and repairs are underway. Coroner identifies victim from Tuesday morning hit-and-run on I-85 in Greenville Co. Text STATUS to get updates on existing outages Complete your emergency kit by printing out this cheat sheet so you’ll have easy access to Duke Energy contacts and safety tips. Customers can report power outages by: Consider all downed power lines and anything touching them energized. Five minutes later, I was pulling into my driveway and I didn’t want to wrestle with my heavy garage door manually. Smart meters improve outage detection and more quickly verify power has been restored. Paige Layne, a spokesperson for Duke Energy, said the power company is anticipating outages in portions of upstate South Carolina and much of North Carolina. “Have some supplies that would last you a couple days. Duke also advises anyone who comes upon a fallen power line to stay away and call the company to report it immediately. She said Duke Energy has 2,600 workers prepared to respond to the storm Thursday, and 300 additional workers from the Midwest and Florida prepared to mobilize. Is there any action needed after receiving an outage alert? “And so when a hurricane hits or a major winter storm comes through the area, we put on our restoration hats and we go to work. Knowing where your account is located will help us serve you better. Copyright 2020 FOX Carolina (Meredith Corporation). http://duk.us/01, http://duk.us/02, http://duk.us/03, http://duk.us/05. You will receive outage alerts as soon as Duke Energy Progress confirms there is an outage in your area regardless of what caused the outage, including weather, car accident or other factors. Keep in mind that text messages can be sent to mobile phones only. Here are the the county-by-county customer outage numbers from Duke Energy as of 5:20 a.m.: The approximate total of customers without power in our viewing area is around 105,244. All Rights Reserved. “Monitoring these systems gives us the ability to identify a potential failure before it happens and schedule maintenance,” Brooks said. Here’s a checklist from Ready.gov to help you pack. Duke Energy Mobile. You can also sign in to your online account and change your outage notification preferences. Please either update your browser to a recent version or update your Flash plugin. Duke Energy Progress. Knowing where your account is located will help us serve you better. Sign up for updates from Duke Energy | illumination. View & Pay Account; Outages ; Payment Locations; Update Contact Information; Contact Us; Report Outage Call for help immediately. Just in time. Hurricane Zeta is forecasted to bring heavy wind and rain to portions of North Carolina and South Carolina Thursday. Based on your ZIP code, we need to know your street address so we can customize your experience. Duke Energy’s strategy for monitoring and responding to power outages keeps customers informed through several channels. I mistakenly thought it was my wife reminding me to pick up a few things at the supermarket. If you signed up to receive voice message or email alerts, sign in to your online account and then simply update your outage notification preferences. Make sure to report and "downvote" such posts. “Often customers have their power restored before that time.”. We take that information and plug it into an outage modeling system that helps predict the number of outages that might occur, based on experiences in previous storms. Duke Energy makes progress on power outages, but more than 100,000 in our area still in the dark, Click here to see a real-time outage map from Duke Energy, Tropical Storm Warnings in place as Zeta moves in, 45 missing children found, 100 victims recovered in human trafficking sting, Family of Greenville nightclub shooting victim speaks out, 4 adult children found living with mother's decomposing body, police say, Mother of 5 shot, killed at Chuck E. Cheese in Iowa during argument with another mom. Download this graphic to keep Duke Energy contact info on hand. Multiple Upstate school districts switching to eLearning Thursday due to weather concerns, Store security guard stabbed 27 times for asking customers to wear masks, A 3-year-old boy dies at his birthday party from gunshot wound, List of trees down & traffic hazards due to Zeta on Thursday, Relentless says church to continue operating on Haywood Road 'permanently' as Redemption announces plan to return to Greenville. “It’s important to note the estimated time for repair reflects when the last customer on the damaged line will be restored,” Brooks said. There are times when power may go out for a few seconds due to factors like tree branches hitting a line. Click here to see a real-time outage map from Duke Energy. In my case, the estimate communicated in my text for power restoration was two hours. Enter Street Address. You can sign up to receive outage alerts through one channel of your choice: text, voice message or email. person will not be tolerated. Keep in mind that “standard rates apply.” That means these texts will count toward your text plan with your mobile carrier. Were you looking for the following information? All rights reserved. Based on your ZIP code, we need to know your street address so we can customize your experience. Video shows the process for restoring power. The sheet lists the four ways to report an outage: phone, text, online and through the Duke Energy mobile app, which you can download from the Apple and Android app stores before severe weather. Are there any restrictions to the number of addresses that I can sign up for this service? What text commands can I use to communicate with Duke Energy? “We want customers to report their outages,” Brooks said. For more help, see. All downed lines should be reported to Duke Energy. All rights reserved. Customers can have the system contact them by phone or text if they want to leave their home and be contacted when their outage is restored.”, Brooks said Duke Energy’s outage map provides affected customers with current information about the status of their outage, such as the cause and estimated time of restoration. Other prime causes of outages are animals interfering with lines and equipment and, in urban areas, cars hitting utility poles. As of 1 p.m. Duke reported having 499,540 customers without power. We will occasionally include a short URL in the text message you receive from us to link you to our website. Power lines that have fallen may be dangerous and should not be moved or disturbed. Alerts for your area by text, email or voice message. “We’ve had a lot of rain this season and so the ground is completely saturated so on top of additional rain and then we’re expecting gusts of 15 miles per hour or greater. Regardless, the messages will be clear and indicate when a response is needed. GREENVILLE, SC (FOX Carolina) – Duke Energy was still working to restore hundreds of thousands of outages across the Carolinas Friday morning, one day after Zeta pummeled the area with high winds and heavy downpours. Alex joined WBTV in August 2015 after working for our sister station in Wilmington, NC. To show you Outages, we need to know your location. We will share with you as much information about the outage as we have at that time. It depends on the notification that you receive. Many features on this site require them to be enabled. Notifications from this discussion will be disabled. A tree fell on a mail carrier’s truck as he was making deliveries Thursday morning. Duke Energy’s commitment to keeping its customers informed gives me comfort knowing on the rare occasions when my service is interrupted, I’ll have a handle on knowing when the lights will be back on. Duke reported having nearly half a million customers without power at the height of the outage period. By 5 a.m. Friday, that number had been cut in half, with Duke reporting 235,303. Severe weather can cause extensive damage and result in widespread power outages. Get an email notification whenever someone contributes to the discussion. I was impressed and wanted to learn more about how the company works to restore power and how it keeps customers up to date. or anything. Simply click on the blue Manage Alerts button above to access your account. Though my outage occurred on a sunny day, recent rains had softened the ground and led to an aged tree falling on a power line.

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